Effective Date: September 1st 2025
Last Updated: September 1st 2025
Mada Medical Products Inc (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website madamedical.com (the “Site”).
1. Information We Collect
When you interact with our Site, we may collect the following types of information:
- Personal Information: Name, billing and shipping address, payment details, phone number, and email address when you place an order or create an account.
- Account Information: Username, password, and preferences when you register for an account.
- Order Information: Products purchased, order history, and related details.
- Technical Information: IP address, browser type, operating system, device information, and cookies.
- Communication Information: Messages, reviews, or inquiries submitted through our forms or email.
2. How We Use Your Information
We may use the collected information to:
- Process and fulfill your orders, including shipping and returns.
- Provide customer service and respond to your requests.
- Improve our website, products, and services.
- Send you order updates, marketing communications (if you’ve opted in), and promotional offers.
- Detect, prevent, and address fraud or unauthorized transactions.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:
- Service Providers: Payment processors, shipping carriers, IT support, and marketing platforms that help us operate our business.
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Payments
We use secure third-party payment processors (such as PayPal, Stripe, or credit card gateways) to handle your transactions. We do not store your full payment card details on our servers.
5. Cookies and Tracking
Our Site uses cookies and similar technologies to:
- Remember your cart and account preferences.
- Analyze website traffic and performance.
- Provide a more personalized shopping experience.
You may disable cookies in your browser settings, but some features of our Site may not function properly.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax and accounting obligations).
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications at any time.
- Request restriction or portability of your data.
To exercise these rights, please contact us at websupport@madamedical.com.
8. Security
We take appropriate security measures to protect your information, including encryption, firewalls, and secure hosting. However, no online system is 100% secure, and we cannot guarantee absolute protection.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised accordingly.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Mada 医疗产品公司
华盛顿大道 625 号
Carlstadt NJ, 07072
1-800-526-6370
customerservice@madamedical.com